From a software standpoint the Trio platform is based on the same (UCS) platform that the entire line of modern VVX phones use, thus the majority of upgrade options are the same.As covered in various other VVX articles this process is unchanged in the Trio.
The following table lists Microsoft-qualified UCS releases which support native device updates and will continue to be updated as future releases are posted online, including links to both Release Notes and the software packages.
The process can be used on phones connected to Lync Server 2013, Skype for Business 2015 Server, or Skype for Business Online environments.
This must first be re-enabled either manual from the phone or via a centralized provisioning configuration before the UI can be accessed remotely on the phone to perform the upgrade process.
As previously covered in this article a centralized provisioning server can be deployed, or an existing deployment designed for other Polycom SIP phones can be leveraged by the Trio.
Additional releases in the same version will often include an letter revision code (e.g.
* New Skype for Business themed user interface * New USB Optimized mode for Skype foe Business tethering scenarios * Multiple video stream support and new screen layouts for video and content viewing * Various improvements in calendaring, contact search, and conferencing management – New 8500 model introduced to Trio family – Device firmware delivered via USB connectivity to Windows PC from Windows Update – Several Skype for Business user experience enhancements including and updated UI – Support for registration to different Skype for Business and Exchange accounts – Web-Sign feature for Skype for Business Online accounts – Device Lock support added – Support for in-band Skype for Business media port ranges – Reverted to client-side phone number normalization by default – Support for receiving content via Video-Based Screen Sharing (VBSS) with Sf B – SILK audio codec can be manually enabled for use with Sf B calls – TLS 1.2 support added – The Polycom MSR USB camera can now be used with a Trio 8800 – Support added for Visual on the Trio 8500 (with only the Logitech C930e USB camera) – Apple Airplay discovery over Bluetooth added to Trio 8800 Also be aware that currently the firmware releases for Trio are not lock-step with the existing VVX releases, nor with the CX5500 releases.Display Status Bar ''//Get the statusbar display setting Application.Display Status Bar = True ''//Make sure that the statusbar is visible For i = 1 To i Max ''// imax is usually 30 or so fraction Done = CDbl(i) / CDbl(i Max) Application.After a few minutes the USB drive activity light should stop flashing which means the files are finished copying to the phone.The gear icon should continue to rotate for a few more minutes though as the Trio is still processing the firmware files.While each of these platforms are currently using versions in the 5.4.x branch the actual release versions may or may not have the exact same build number between the different platforms.